DMCA Policy

Hola ("Hola", "We" or "Us") supports the protection of intellectual property and asks its customers and end users of its websites (hola.org, luminati.io, holacdn.com) (the "Websites") to do the same. We will take all reasonable efforts to respond to all notices of alleged copyright infringement.

If you believe that your work has been copied in a way that constitutes copyright infringement, you may submit a notification by providing our agent with the following information in writing:
  • a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Company to locate the material;
  • information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address;
  • a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
You can file such complaint with the designated copyright agent at Hola Networks Ltd., 3 Hamahshev Street, Netanya 42507, Israel, Fax: +972-9-8355003 or via email at: abuse@hola.org. You acknowledge that if you fail to comply with all of the requirements of this section, your infringement notice may not be valid.

If your material has been removed from the Websites you may file counter notification ("Counter Notification")

Such notification shall be in writing and shall include the following:
  • A physical or electronic signature of the subscriber;
  • Identification of the material that has been removed or to which access has been disabled and the location at which the materials appeared before they were removed or access to them were disabled;
  • A statement under penalty of perjury that the subscriber has a good faith belief that the materials were removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled;
  • The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Tel Aviv-Jaffa courts for the judicial of the state of Israel.
Upon receipt of a Counter Notification We will provide the complaining party with a copy of the Counter Notification and such party will have 10 business days to respond. We will cease disabling access to the removed material within ten 10 business days following receipt of the Counter Notification, provided that our designated agent has not received notice from the complaining party within such time frame, that an action has been filed seeking a court order to restrain subscriber from engaging in infringing activity relating to the material on the Websites.

Copyright (c) 2017 Hola Networks Limited. All Rights Reserved.